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PPG Segmentation
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PPG Timeless
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Highlands Circle Book
First Data
Carnegie Mellon University
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American Eagle Outfitters
RCCL Club Café
Hedstrom Packaging
GNC Web Site
RCCL Systems Development
Hedstrom Web Site
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North American Hardwoods
Children's Museum of Pittsburgh
Del Monte Marketing
Carnegie Magazine
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A good Web strategy is the key to online success.The Hedstrom Web site initiative began with development of an online strategy for the corporation. Hedstrom needed to evaluate its online visitors and decide how best to use the Web as a tool. Initial research indicated that parents accounted for the majority of their Web traffic, not kids. The site approach changed from online games for kids to content that addressed the needs of consumers; including a customer service module, product guides and a press room. To improve performance, the site was also redesigned and rebuilt from the ground up. In order to keep the site current with product information, a new program was developed that allowed the Web server to query the Hedstrom AS400 system every day to identify product changes or new product additions. Any changes identified are then posted to the Web server the same day allowing the content on the Web site to stay current without creating resource issues or consulting expenses. Last but not least, the site also established a new brand look for the company’s Web presence. A clean fresh look was easy to navigate and better represented the company’s personality. |
A Rich HistoryA history section was within the site communicates the company’s rich heritage.Kids in MotionClean contemporary photography of kids was used throughout the Web site to remind visitors of the imagination and fun created by the company.Improving ServiceFAQ and contact information were used strategically to reduce the number of customer service calls and improve quality of service.Finding the Product You WantConsumers can use a variety of criteria to search the extensive product database. Search results for products are presented in a graphic format.Opening AnimationA Flash opening rotates through several animations each time someone visits the site. Animated kids in action reinforces the theme, Imagine the Fun™.In the NewsMedia and consumers have access to the latest news about Hedstrom. |


